Delivering Better Value to Our Customers

Experience. Support. Gas Analysis

Improving our business  

Servomex's goal is to deliver more focused customer care and provide you, our customers, with a world class gas analysis solution that meets the needs of your business and adds value to your supply chain.

Improving customer service

Servomex are investing in three new customer business centres, offering greatly improved support and speed of response across the whole range of customers' requirements in every region of the world.

The Business Centres will be located in:

• Zoetermeer, Netherlands

• Houston, America

• Shanghai, China

These Centres will go live in December, 2007.

We have also made considerable investments in our infrastructure in order to meet the needs of our customers in existing and newly expanding regions.    

What does this mean for our customers?

What will change?

1. Speed and quality of our customer services across the board
2. Our business address and phone numbers (to be toll free in many more cases)
3. Extensive multi-lingual support in our business centres

The new office details will be communicated shortly on this website and www.servomex.com

What stays the same?

1. National Companies (Legal entities) that you deal with (SA, GMBH, Ltd, BV or Inc.)
2. Faster delivery times with no impact on delivery charges (through
   simplified logistics)
3. Name and contact details of field sales and service teams
4. Offer full support in your own language

Have your say on www.servomex-care.com

This site has been launched to provide you with the information you need as we improve our business operations and also offers a platform for you to have your say through the feedback forum.  

Have Your Say...